2 Star
The movers themselves were very good. The planning was not as expected. The drivers were not given the proper size truck given the inventory list from the estimate which O'Briens conducted. I had to rent my own truck to move the balance. The drivers sat for an hour as a result waiting for the truck I had to rent. No one from O'Briens seemed to care about this significant miss, nor was I compensated for the costs I should not have incurred.
